LED Lighting Guarantee:
1. We guarantee that the Products we provide are brand new, complete and unused.
2. In order to support the operation and maintenance of the contracted equipments, the technical materials we provided are complete, clear and correct.
Please read our "Warranty Policy" as follows:
This warranty statement is valid for All LED lights (include LED tube light, LED panel light, LED light bulb, LED spotlight, LED high bay, LED street light, LED wall washer, etc.) manufactured by Ecolinkin Co., Ltd. (Ecolinkin).
Ecolinkin product has 2-year or 3-year warranty (base on different LED lighting series) from the date of shipment from Ecolinkin factory, product failure within this period which are related to defective material and/or workmanship will be repaired or completely replaced free of charge to customer.
Excluded from warranty claims is the normal degradation of LED light output over time. Damage of the products through inappropriate or negligent handling can not be claimed under warranty conditions. Freight, handling, insurance charges for sending defective products back to Ecolinkin must be paid by customers, while freight, handling, insurance charges for sending the repaired/replaced product back to customer will be paid by Ecolinkin.
Products sending back request must be confirmed by Ecolinkin before shipment, customer must prepare corresponding documents (for China custom clear use) under Ecolinkin guidance. Ecolinkin has the right to reject any unconfirmed product-return.
Ecolinkin will not be liable for incidental or consequential losses or damages to any nature, including but not limited to lost profits or commercial loss, to the fullest extent that those losses or damages can be disclaimed by law.